Last Updated: [3/19/2025]

At Autoworks of Nashville, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, and online platforms.

By using our website (www.autoworksofnashville.com) or providing your information to us, you agree to the terms outlined in this Privacy Policy.

If you do not agree with any part of this policy, please do not use our website or services.

1. Information We Collect

We collect both personal and non-personal information to enhance your experience and provide our services efficiently.

✔ Personal Information (Provided by You):

• Name
• Phone number
• Email address
• Vehicle details (make, model, year)
• Billing & shipping address
• Payment information (processed securely via third-party providers)

✔ Automatically Collected Information:

• IP address
• Browser type & device information
• Website visit duration & pages viewed
• Referral sources (how you found our website)

✔ Cookies & Tracking Technologies:

• We use cookies to improve user experience and track website performance.
• You can manage cookie preferences in your browser settings.

💡 Your information is only collected to provide better service—we do not sell your data.

2. How We Use Your Information

We use your information to:

✔ Provide & Improve Services – Process repair requests, schedule appointments, and enhance user experience.
✔ Communicate with You – Send estimates, service updates, and promotional offers (with consent).
✔ Process Payments – Securely process transactions through trusted third-party providers.
✔ Enhance Website Performance – Analyze visitor behavior to improve our website functionality.
✔ Comply with Legal Requirements – Meet industry standards, insurance policies, and local regulations.

💡 We only collect what’s necessary to provide exceptional service—nothing more.

3. How We Protect Your Information

✔ We use SSL encryption to secure data transmission on our website.
✔ Payment details are processed through secure third-party payment processors (we do not store credit card details).
✔ We implement access controls & authentication to prevent unauthorized access.
✔ We never share, sell, or trade your personal information with third parties without your consent.

💡 Your privacy is our priority—we take every precaution to keep your data safe.

4. Sharing Your Information

We do not sell your personal data. However, we may share information with:

✔ Service Providers: Trusted partners for payment processing, scheduling software, and analytics.
✔ Insurance Companies: If your repair involves an insurance claim, we may share necessary details for claim approval.
✔ Legal Authorities: If required by law, we may disclose information for legal proceedings or fraud prevention.

💡 We only share data when absolutely necessary to serve you better.

5. Your Privacy Rights

You have control over your personal data and can:

✔ Request a Copy of Your Data – You may ask for a report of the data we have collected about you.
✔ Update or Correct Information – Contact us to update any incorrect personal details.
✔ Opt-Out of Marketing Communications – Unsubscribe from emails at any time.
✔ Request Data Deletion – Ask us to delete your information, except where legally required.

💡 Want to update your privacy preferences? Contact us anytime!

6. Cookies & Tracking Technologies

We use cookies and tracking tools to improve website performance.

✔ Essential Cookies – Necessary for website functionality (cannot be disabled).
✔ Performance Cookies – Track website usage to enhance user experience.
✔ Marketing Cookies – Used for personalized offers and retargeting ads.

💡 Don’t want cookies? Adjust your browser settings to block or delete them.

7. Third-Party Links & External Sites

Our website may contain links to third-party websites for informational purposes. We are not responsible for their content or privacy practices.

💡 We encourage you to review the privacy policies of any external websites you visit.

8. Children’s Privacy

✔ Our website and services are not intended for individuals under 18 years old.
✔ We do not knowingly collect personal data from minors.
✔ If you believe a child has provided us with information, contact us immediately for removal.

💡 We take child privacy seriously—please notify us if you have concerns.

9. Changes to Our Privacy Policy

✔ We may update this Privacy Policy periodically to reflect service improvements or legal requirements.
✔ Any changes will be posted on this page with the updated date.
✔ Continued use of our website means you accept any changes to this policy.

💡 Check back occasionally to stay informed about any privacy updates.

10. Contact Us for Privacy Concerns

If you have any questions about our Privacy Policy, or if you’d like to update or delete your data, contact us:

📍 Autoworks of Nashville
📞 Call Us: 615-872-0075
📧 Email: [Insert Contact Email]
📍 Address: 2843 # C Lebanon Pike, Nashville, TN 37214

🌐 Website: www.autoworksofnashville.com

💡 Your privacy matters to us—reach out anytime!