Last Updated: [3/19/2025]
Welcome to Autoworks of Nashville! We appreciate your business and strive to provide top-quality Paintless Dent Repair (PDR) and auto services.
By accessing and using our website (www.autoworksofnashville.com) or any of our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before proceeding.
If you do not agree with these terms, please do not use our website or services.
1. General Terms
✔ Autoworks of Nashville provides automotive repair services, including but not limited to Paintless Dent Repair (PDR), hail damage repair, lease return dent repair, mobile dent repair, and auto restoration.
✔ These terms apply to all customers, website visitors, and service users.
✔ We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting.
💡 By continuing to use our website or services, you accept any modifications to these terms.
2. Service Agreements & Estimates
✔ All service estimates provided are non-binding and based on initial visual inspections.
✔ Final repair costs may vary depending on hidden damage, parts availability, or additional work required.
✔ Customers must provide written approval before any repair work begins.
💡 We are committed to transparency—no surprise charges or hidden fees!
3. Payment Terms
✔ We accept cash, credit/debit cards, and approved insurance payments.
✔ Payment is due at the time of service completion, unless otherwise agreed.
✔ If paying through insurance, customers are responsible for any applicable deductibles.
✔ Late payments may result in additional fees or service delays.
💡 Need financing options? Contact us for flexible payment solutions!
4. Free Towing with Services Rendered
✔ We provide free towing if you choose Autoworks of Nashville for your repairs.
✔ Free towing is available within a 50-mile radius of our shop.
✔ If you cancel your repair after towing, a towing fee will apply.
✔ Towing is subject to availability and scheduling.
💡 We make it easy—get your car towed for free when you choose us for repairs!
5. Cancellations & Refunds
✔ Customers may cancel or reschedule an appointment with at least 24-hour notice.
✔ Cancellations within less than 24 hours may be subject to a cancellation fee.
✔ Refunds are not provided for completed services unless there is a proven service defect or error.
💡 We stand by our work—if you’re not satisfied, let us know, and we’ll make it right!
6. Warranty & Service Guarantee
✔ We provide a lifetime warranty on Paintless Dent Repair (PDR) for as long as you own the vehicle.
✔ This warranty covers workmanship defects but does not include new damage caused by accidents, weather, or improper vehicle care.
✔ Any warranty claims must be accompanied by the original service receipt.
💡 Our goal is your satisfaction—your car is in expert hands!
7. Insurance Claims & Liability
✔ We work with all major insurance companies to process PDR and dent repair claims.
✔ Customers are responsible for understanding their own insurance coverage, deductibles, and claim eligibility.
✔ Autoworks of Nashville is not responsible for any insurance claim denials or delays.
💡 Need help with your insurance claim? We’ll assist you every step of the way!
8. Mobile Dent Repair Terms
✔ Mobile dent repair services are subject to location availability and weather conditions.
✔ Customers must provide a safe, level workspace (such as a driveway or garage) for repairs.
✔ If a scheduled mobile repair cannot be completed due to weather or workspace limitations, the appointment may be rescheduled or moved to our shop location.
💡 We bring the repair shop to you—no need to leave your home or office!
9. Customer Responsibilities
✔ Customers must provide accurate vehicle information before scheduling a repair.
✔ We are not responsible for pre-existing damage beyond the agreed-upon repair.
✔ Customers must inspect their vehicle upon completion of repairs and report any concerns before leaving our shop.
💡 Your satisfaction matters—check your vehicle before driving off!
10. Limitation of Liability
✔ Autoworks of Nashville is not liable for:
- Pre-existing damage not related to the requested service.
- Loss of income or inconvenience due to repair delays.
- Damage caused by acts of nature, theft, or accidents after service completion.
✔ In no event shall our liability exceed the total cost of the service performed.
💡 We take every precaution to ensure the best possible repair experience!
11. Privacy & Data Security
✔ We collect and store customer information securely for appointment scheduling and service records.
✔ We do not sell or share customer information with third parties without consent.
✔ By using our website, you agree to our Privacy Policy, which outlines how we handle data.
💡 Your information is safe with us—privacy is a priority!
12. Intellectual Property & Website Use
✔ All content on our website, including logos, text, images, and service descriptions, is the property of Autoworks of Nashville.
✔ Unauthorized use, reproduction, or distribution of our website content is prohibited.
✔ You may use our website only for personal, non-commercial purposes.
💡 Need details about our services? Contact us instead of copying our content!
13. Governing Law & Dispute Resolution
✔ These Terms of Service are governed by the laws of the State of Tennessee.
✔ Any disputes arising from our services will first be attempted to be resolved through negotiation or mediation.
✔ If mediation fails, disputes will be handled in the appropriate courts of Tennessee.
💡 We believe in fair business practices and always strive to resolve issues professionally.
14. Contact Information
📍 Autoworks of Nashville
📞 Call Us: 615-600-5998
📍 Address: 2843 # C Lebanon Pike, Nashville, TN 37214
🌐 Website: www.autoworksofnashville.com
💡 Have questions? Contact us for more details about our services and policies!
